Please check with your supplier for exact offers. If you have touched the screen, please re-executed once. Connect your external mouse. Right clicked, selected restart. Regards Adrian ps It seems the software on startup thinks it is a tablet therefore disabling the touchpad input???

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July 27 by Nicole Char. July 11 by Jerry Matt. Regards Adrian ps It seems auss software on startup thinks it is a tablet therefore disabling the touchpad input???

I can use the mouse with an external mouse, but not the touch pad. I once installed razer cortex in order to boost my peerformance. Adrian – how did you do that exactly?

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I did upgrade the driver from this site a and its done. Thanks for marking this as the answer. I found that after the driver was uninstalled, and the computer restarted, the problem was fixed on my laptop. I am not sure what fouchpad. My laptop’s been upgraded to windows 10 since we buy it,and now shes not working.


Charles A Grimes chuck Rep: Hi, Here are the most up to date Asus drivers. However, there is no Elan option all the way to the right. If it ain’t broke don’t fix it! Ben, I wrote a detailed post about Windows Installer problem here: I have the same computer, and Ubuntu has added some cool multi-touch features that you seem to have discovered the same way I did!

I used a toothbrush and contact cleaner. Ohh, and I will contact Asus about their “form over function” driver wrapper. Most Helpful Newest Oldest.

How do you navigate to those links to fix the touchpaad problem if the cursor on the touchpad and mouse aren’t working? The trackpad works once more. I’ve tried the latest version both for IxxxU and IxxxU cores. It did work under Windows 8. Did this solve your problem?

The Smart Gesture icon appears in device manager but when I click it, it says “hardware not found”. Blacky Nov 5, at 9: Products may not be available in all markets.


When the computer restarts, it will automatically update the mouse pad and should work fine. It would be greatly appreciated! Install the ATK package first and then the Smart gesture drivers.

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Thanks a million Chuck!! So I went on to download another one and still experienced the same problem. In short, are there any drivers with more options exposed? It seems the mouse is in Mac-theme, no right clicking but two-finger tapping etc. All it says is hardware, then when I click on the hardware the disable option for the mouse pad is gray and I am not able to click on it.